Dental Treatment and COVID-19

Dear Patients,

On 25th March 2020 Sara Hurley (Chief Dental Officer England) and Matt Neligan (Director of Primary Care and System transformation) released their latest statement on the rapidly developing COVID-19 pandemic.

We would like to update you on how this will affect our service provision at Dentalcare Group. The guidance is clear that all routine, non-urgent dental care, including orthodontic treatments must be deferred until advised otherwise. We are still here to support you and your dental needs through this unprecedented time.

We want to take this opportunity to reassure all our patients that we take the spread of the COVID-19 in the UK very seriously. The health and safety of our patients, staff and visitors to our dental practice is our main priority.

Here at Dentalcare Group we will be providing all our patients with a remote service during normal working hours. Our dentists will perform telephone triaging for: advice; analgesia; and antimicrobials (if appropriate) . We will not be able to see you at the practice.

If it is not possible to manage your symptoms remotely, you will have to be referred to a Local Urgent Dental Care Centre. Details of these are currently being established in our area and we will update you as soon as we have further information.

We will use our best professional judgement in the triaging process and work collaboratively with our Local Urgent Care system, possibly volunteering our expertise where necessary to help meet the demands imposed on this new emergency service.

Please click below for our regular updates:

You can also check the following websites for further advice:

We would like to thank you for your support and cooperation in the interest of our patient’s health and safety. We will closely monitor this situation and will update all patients accordingly.

Stay safe.
Kind Regards,
Dentalcare Group Team

General Dentistry

at Dentalcare Trowbridge

NHS and private dentistry available in Trowbridge

Dental check-ups and general dentistry are at the heart of what we do here at Dentalcare Trowbridge. It is our mission to protect the long-term health of your teeth and gums and those of your family.

We offer the same excellent care to everyone whether you’re an NHS patient or private patient.

NHS patients

We remain dedicated to the NHS and all that it stands for. Our NHS service focuses on keeping your teeth and gums healthy. NHS costs are made as transparent as possible and we offer finance plans to help spread the cost.

Private dental patients

Certain dental treatments like teeth whitening are not eligible under the NHS and sometimes a patient might not be entitled to NHS registration. For private dental patients, your dental health is still our priority. We will get to know you and your requirements and work with you to find a detailed treatment plan. We operate a transparent pricing policy.

General Dentistry

Book your appointment for General Dentistry

General dentistry treatments available in Trowbridge

At Dentalcare Trowbridge we offer a wide range of treatments. Some are cosmetic and some are to look after your general oral health. Examples of general treatments include:


  • Regular Check-Up. You should be visiting your dentist every 6 to 12 months. Your dentist will count your teeth and check that they are all healthy. Your mouth and gums will also be checked. Your dentist will be checking for any evidence of tooth decay, signs of gum disease, wear and tear on your teeth, signs of discolouration and checking how your teeth bite together
  • Fillings. At your general check-up, your dentist will check that any fillingsyou currently have are in a good condition and don’t need replacing. Your teeth will also be checked for any cavities and if you have any, you will be offered amalgam fillings or the popular white fillings to restore and protect your teeth. White fillingswill incur a charge as they are a cosmetic form of dentistry
  • Root Canal. When the blood or nerve supply to the tooth becomes infected, it can become painful. We remove all the infection from the root canal to prevent the spread of infection
  • Periodontics. If you show any signs of gum disease or are deemed to be at risk of gum disease, you may be referred to one of our periodontists who specifically deal with treating gums and bones that support your teeth
  • Emergencies. Dental emergencies are very common and affect 1 in 4 people during their lifetime. Whether you have a painful toothache or have suffered a chipped or knocked-out tooth, then you can call the surgery for an emergency appointment. We see patients within 24 hours of calling
  • Hygienist. Our hygienistsfocus on the health of your gums. They can help you to establish a good oral hygiene routine and focus on the prevention and treatment of gum disease. You should see your hygienist at least twice a year
  • Extractions. Removing a tooth can be necessary if it is failing or causing you unnecessary pain. A tooth may also need to be extracted as part of a planned treatment; this might include dental implants or for orthodontic work. Extractions occur quickly and painlessly; your dentist will administer a local anaesthetic to your gum so that you will not feel a thing